Best Auto Repair, Acworth

INSURANCE QUESTIONS

INSURANCE QUESTIONS


Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 770-974-2355 or make an appointment online!


Reviews

I found this place through the Better Business Bureau. A+ member. I'm new to the area so I went with the BBB recommendation. I got a previous quote of 4000 to fix my 2011 Buick enclave. By coming here I saved a good sum of money and got a better warranty.

I recommend taking your vehicle to have it done. The customer service was great and the work they did was excellent. My dad and other people he recommended had no complaints. Nobody is going to beat his service and his prices.

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Transmission Services, near Acworth, GA

Just had to rebuild a transmission in my Chevy suburban at 375,000 miles on its way to 500,000 miles and everything was flawless. I use this vehicle for work and Bill. got me up and running in just a couple of days as he promised. Good people to work with ;good work and fair prices . I have referred good number friends there and they have had the same positive outcomes that I have had.

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